Delivery Information

All purchases made before 15:00pm Monday to Friday will be dispatched the same day (Excluding Bank Holidays).

Any orders placed on weekends or Bank Holidays will be processed and dispatched on the following working day.


We currently offer the following Delivery Options with ParcelForce, for all products under 1.5 metres in length:

ParcelForce Service
Delivery Price (Inc. VAT)
Transit Duration (Working Days)
Delivery To

Express 48

Express 48 (Isle of Wight)

Express 48 (Scottish Highlands)

Express 48 (Northern Ireland)

£6.95

£13.95

£15.95

£17.99

48 Hours (2 Days)

48 Hours (2 Days)

48 Hours (2 Days)

48 Hours (2 Days)

UK Mainland (ParcelForce Zone 1 only)

Isle of Wight

Scottish Highlands

Northern Ireland

Express 24

Express 24 (Isle of Wight)

Express 24 (Scottish Highlands)

£7.95

£14.95

£16.95

24 Hours (1 Day)

24 Hours (1 Day)

24 Hours (1 Day)

UK Mainland (ParcelForce Zone 1 only)

Isle of Wight

Scottish Highlands

Express AM
£10.99
Following Morning (AM)
UK Mainland (ParcelForce Zone 1 only)

For all of our 2 metre length products we offer the following services with Tuffnells (See below on how to qualify for Business Rates):

Tuffnells Service (2 Metre lengths only)
Delivery Price (Inc. VAT)
Transit Duration (Working Days)
Delivery To

Business

Business (London)

Business (Exception Areas)

Business (Isle of Wight)

Business (Industrial Scotland)

Business (Scottish Highlands)

Business (Northern Ireland)

£10.95

£11.99

£12.99

£18.95

£15.95

£35.99

£39.99

24 Hours (1 Day)

24 Hours (1Day)

24 Hours (1 Day)

24 Hours (1 Day)

24 Hours (1Day)

24 Hours (1 Day)

3 - 5 Days

UK Mainland (Tuffnells Zone 1 only)

Greater London

Anglesey,Cornwall,Dyfed,Gwynedd,Powys

Isle of Wight

Mainland Scotland

Scottish Highlands

Northern Ireland

Residential

Residential (London)

Residential (Exception Areas)

Residential (Isle of Wight)

Residential (Industrial Scotland)

Residential (Scottish Highlands)

Residential (Northern Ireland)

£20.95

£21.99

£22.99

£28.95

£25.95

£45.99

£48.99

24 Hours (1 Day)

24 Hours (1 Day)

24 Hours (1 Day)

24 Hours (1 Day)

24 Hours (1 Day)

24 Hours (1 Day)

3 - 5 Days

UK Mainland (Tuffnells Zone 1 only)

Greater London

Anglesey,Cornwall,Dyfed,Gwynedd,Powys

Isle of Wight

Mainland Scotland

Scottish Highlands

Northern Ireland

How to Qualify for Business Shipping

We can offer a reduced Next Day shipping rate for 2 metre lengths delivered to a Business Address with Tuffnells. Simply register an account with us, using your Business Address as the delivery address and once authorised this option will appear at the checkout. Should you have any difficulties registering, please do not hesitate to contact us on 0330 333 5030.

(Please Note: Business Adresses will only be accepted as those defined by our courier. For example, businesses registered to a resedential address will not be accepted).


Royal Mail

We also offer Royal Mail Second Class Parcel Delivery for some of our smaller items for £2.95. Products with this service have a note on the product page.


Compensation

In the unlikely event that you need to make a claim for compensation regarding postage, we require imagery of both the product and the packaging and for them both to be available for inspection until the claim has been resolved. Below are the levels of compensation ParcelForce currently offer for late deliveries and this will be the maximum we can compensate you if your delivery is late.

All Express 48 services - 0% Compensation

All 24 Hour services - 50% Compensation

Express AM - 100% Compensation

If there is no damage to your order, but you wish to return the item, we can arrange a collection (at cost to you) and deduct this from your order total before processing a refund. (Please Note: In this case the original postage charges will not be refunded either).